Frequently Asked Questions (FAQs)

What types of shipping do you offer?

We act as an authorized reseller for DHL Express and many other shipping partners. We offer Air Express (1‑3 days), Trucking (LTL/FTL), and Ocean Freight services for domestic and international shipments.

How do I request a quote?

Click “Get a Quote” on our website, fill out the online form with your shipment details (weight, dimensions, origin/destination, etc.)and submit . You’ll receive a personalized email quote within 24 hours.

What payment methods do you accept?

All major credit and debit cards are accepted via secure payment link or invoice as per the customers’ request.

Are duties and taxes included?

Quotes include Canadian taxes and surcharges; foreign duties and VAT are determined by destination country customs.

Do you offer insurance?

Yes, optional (but we definitely recommend it!) shipment insurance is available at the time of booking.

Where are you located?

Although we don't have a physical location (yet), we provide our services from Toronto, Ontario, Canada and we provide shipping services all over North America and beyond.