Frequently Asked Questions (FAQs)

What types of shipping do you offer?

We act as an authorized reseller for DHL Express and many other shipping partners. We offer Air Express (1-3 days), Trucking (LTL/FTL), and Ocean Freight services for domestic and international shipments.

How do I request a quote?

Click “Get a Quote” on our website, fill out the online form with your shipment details (weight, dimensions, origin/destination, etc.) and submit. You’ll receive a personalized email quote within 24 hours.

What payment methods do you accept?

All major credit and debit cards are accepted via secure payment link or invoice, depending on your preference.

Are duties and taxes included?

Quotes include Canadian taxes and surcharges; foreign duties and VAT are determined by destination country customs.

Do you offer insurance?

Yes, optional (and highly recommended) shipment insurance is available at the time of booking.

Where are you located?

Although we don’t have a physical retail location yet, our team is based in Toronto, Ontario, Canada and we provide shipping services across North America and beyond.

Contact Us

Got questions or need a quote?

Contact us at Magic Shipping! Our friendly and knowledgeable customer support team is ready to help you. Reach out to us via email or phone otherwise, for all quote requests just fill out our online form and we will get back to you with your own personalized quote within 24 hours. Don't hesitate to get in touch with us for all your shipping needs!

Email

Our friendly team is here to help.

admin@mymagicshipping.com

Phone

Call us now!

647‑799‑0606

Get a Quote

Fill out our online form now!

Get Quote